Curriculum Vitae

Capella University

School of Public Service Leadership

Doctor of Social Work

July 2019

Magna Cum Laude

Dissertation

Emergent Voices: Reintegration and Desistance from the Perspectives of Formerly Criminal Justice-Involved Individuals

Committee

Dr. Robin Ersing, Ph.D. (chair)

Kelley Reinsmith-Jones, PhD

Tom Chalmers Mclaughlin, PhD

Criminal Justice Concentration

• PC 502 Professional Writing for Graduate Learners

• HS 812 Cognitive-Affective Bases of Behavior

• HS 817 Social Systems

• HS 818 Scope of Human Services

• HS 827 Juvenile Delinquency

• HS 831 Psychopathology: Assessment and Treatment

• HS 861 Dual Diagnosis Problems: Mental Illness and Addictive Disorders

• HS 871 Marriage and Family Systems

• HS 883 Adult Criminal Justice System

• HS 5006 Survey of Research Methodology

• HS 8113 Advanced Study in Research Methods

• HS 8200 Principles of Forensic Counseling

• HS 8212 History of the Juvenile Criminal Justice System

• HS 8512 Organizational Assessment & Program Evaluation in Non-Profits

• HS 9994 Doctoral Comprehensive Examination I

Western Michigan University

Advanced Clinical Practice

Masters of Social Work

Dec 2000

Summa Cum Laude

Concurrent with Masters of Social Work

Graduate Certification

Specialty in Alcohol and Drug Abuse (SPADA)

December 2000

Calvin University

Organizational Leadership

May 1997

Summa Cum Laude

Thesis

Applied Research

To Preach Liberty to the Captives: Prison Outreach-A Spiritual Responsibility

University of Phoenix

Grand Rapids, Michigan

Oct 2005 to Sep 2011

Adjunct Professor

Human Services and Psychology

Instructed Bachelor of Science classes in Human Services and Psychology. Included online, in-classroom, and independent study. Presented course content, assessed learning competencies, and integrated experiential activities to facilitate the development of critical thinking and learning competencies using:

1. Socratic Methodology

2. Collaborative Learning

3. Experiential Learning

4. Blackboard

Assessed student learning competencies, provided feedback on assignments, and addressed meta-cognitive challenges. Ensured academic rigor per accreditation requirements. Implemented syllabus revisions as necessary to meet accreditation standards. Evaluated, graded, and recorded grades and attendance.

Courses Taught

• BSHS 311 Models of Effective Helping

• BSHS 321 Communication Skills for the Human Services Professional

• BSHS 351 Technology in Human Services

• BSHS 361 Child Development

• BSHS 371 Adult and Family Development

• BSHS 401 Case Management

• BSHS 421 Cultural Diversity and Special Populations

• BSHS 431 Dependency and Addictions

• BSHS 451 Program Design and Proposal Writing

• BSHS 461 Building Community in Organizations

• BSHS 481 Working with Groups

• PSY 280 Human Growth and Development

• PSY 355 Motivational Processes in Human Psychology

• PSY 425 Chemical Dependency in The Workplace

New millennium classrooms are multigenerational and multicultural. Failure to leverage the richness of this diversity is a missed opportunity to empower diverse perspectives. By interacting with, and drawing out, a wealth of generational and cultural experiences, I leverage interactivity to encourage students to take an active part in the learning process. I become more of a facilitator than just a lecturer. It makes the process fun for me and adds a deeper dimension to my methodology by bringing relevance and real-world scenarios to the process.

Mission

Learning should extend beyond curricular goals and objectives. My mission is to create educational experiences that perpetually impact student outcomes beyond the classroom. When a student walks away having learned about themselves, realized, and embraced their values, and mastered the meaningful application of the material, my mission is accomplished.

Methodology

Through Socratic methodology, critical thinking, technology, and facilitation, students enjoy taking ownership of their learning experience and are motivated to pursue academic and personal excellence.

Emergent Voices: Reintegration and Desistance from the Perspectives of Formerly Criminal Justice-Involved Individuals

2019

Capella University

Minneapolis, MN

Advisor: Dr. Robin Ersing, Ph.D.

Project Website: https://www.emergentvoices.com

Recidivism should not be used as a measurement of program effectiveness. Human agency and self-determination should not be ignored in criminal justice research. Desistence from criminal activity occurs as a progression. It is not a static event. An individual could be at any point in the desistence progression. The data evidenced multiple turning points leading to the desistence decisions of the participants. Psychosocial maturity, implications of trauma on arrested development, age, and life course experience all inform positionality in the desistence progression.

To Preach Liberty to the Captives: Prison Outreach-A Spiritual Responsibility Applied Research

1997

Calvin University

Grand Rapids, Michigan

Advisors: Jeannette Taylor and Deborah Kiekover

Outcomes from the Research Report

Co-wrote the Prison Fellowship New Initiative Grant
This resulted in a $750,000 award to the partnership of Hope Network, Exodus Correctional Ministries, and Prison Fellowship.
The grant funded Exodus Life Change, Kent County's one-stop reentry program based on the research recommendations.
Currently, the Michigan Prisoner Reentry Initiative (MPRI) is reflective of the applied research recommendations.

Sigma Alpha Pi National Leadership Honor Society

2022

Alumni are invited to join based on their academic achievements and leadership potential. This invitation-only honor society is the largest accredited leadership society in the nation. Its 1.5 million members belong to over 700 chapters.

Book Excellence Award Finalist

2017

Literary Excellence Incorporated recognized Whose Apple is it, Anyway: Empowering Purpose to Achieve Your God-Ordained Destiny was selected "for its high-quality writing, design and market appeal."

Alpha Kappa Mu Honors Society - Mu Omicron Chapter

1992

Alpha Kappa Mu honor sorority is a member of the Association of College Honor Societies, the Nation's only certifying agency for college and university honor societies.

Whose Apple Dynamic Coaching and Consulting

Trauma Resilience Consultant

Founder and CEO

2010-Present

Mission Statement

Facilitating Trauma-Resilient and Trauma-Informed Organizations through Coaching, Consulting, and Speaking.

Trauma Resilience Consulting

• Trauma Resilience Support Systems

• Trauma-Informed Diversity, Equity, and Inclusion

• Emotional Intelligence Support for Trauma Survivors

• Trauma-Informed Executive Leadership Team Support Services

• Team Trauma Resilience Coaching

• Emotional Intelligence (for Emotional Trauma Survivors)

• Team Burnout Prevention

Qualifications

• Member of the American Psychological Association (APA)

• Trained in Advanced Clinical Psychotherapy

• Lived-Experience in Trauma Survival

• 10-Years in Labor-Management Leadership

• 37-Years in Federal Public Administration

Seminar and Presentation Offerings

• Extinguishing Burnout: How To Root Out Burnout Before It Happens 7 Mistakes And Pitfalls to Avoid

• Guidance For New Millennium Leadership: Resistant Personality Types

• Too True To Tell: The CEO Guide To Trauma & Abuse in The Workplace

United States Department of Agriculture-Food and Nutrition Service

Public Administration National Contract Negotiations

September 1987 – July 2017 (Retired)

Accomplishments

Oversaw compliance for nutrition assistance programs with an annual budget of over $70 million.
Performed financial management of a budget above $6 million. This included issuing fund allocations for 7 federal nutrition assistance programs administered by six states in Midwest Regional V.
Conducted program reviews, issuing recommendations and findings related to adherence to federal regulations and General Accounting Office guidelines.
Developed the following software programs that were incorporated into national database systems.
The Authorization Kit Automated Program (AKAP) tracked multi-level authorization processes on over 1,000 authorizations annually as it facilitated accuracy and increased process efficiency by 33%.
The compliance Action Management System (CAMS) tracked compliance actions from initiation to final determination and increased efficiency as it automated compliance letters and follow-up reports.
Call Order Tracking System: After participating in the pilot of the Store Visit Contract, established the database that formed the basis for the national system now in use in FNS offices nationwide.

National Treasury Employees Union (NTEU)

Chapter 237 President I National Partnership Council I National Negotiator September 1987 – July 2017

Accomplishments

Within 3 years, increased membership by 75%, and turned a historically adversarial labor and management culture into a thriving partnership of mutual respect, honest communication, and alliance.
Negotiated the largest reorganization in agency history affecting over 100 employees and involving national field office closures. Won full-time telework option for employees, reduced disruption to work-life and maintained standard performance requirements for teleworkers.
Analyzed national policy and reengineering processes and procedures for compliance with federal labor laws and negotiated national contracts. Member of the national negotiation team.
Authored national policy affecting USDA employees in 7 Regional Offices with jurisdiction over 50 states including Guam and American Samoa.
Negotiated national collective bargaining agreements resulting in increased telecommuting allowances, increased maximum employee performance awards from $700 to over $1,000, and negotiated the largest reorganization in agency history.
Incorporated interest-based bargaining theory in problem-solving and analysis of complex issues as related to increased efficiency in service delivery and increased competition for scarce resources among program areas. This resulted in upgraded equipment and software for field offices and reduced communication challenges due to incompatibility issues.

AMERICAN PSYCHOLOGICAL ASSOCIATION (APA)

2022 to Present

APA is the leading scientific and professional organization representing psychology in the United States, with more than 146,000 researchers, educators, clinicians, consultants, and students as its members. Their mission is to promote the advancement, communication, and application of psychological science and knowledge to benefit society and improve lives.

ALPHA KAPPA MU HONORS SOCIETY

Mu Omicron Chapter

1992

Alpha Kappa Mu honor sorority is a member of the Association of College Honor Societies, the Nation's only certifying agency for college and university honor societies.